Identity checks

KYC / AML Policy of QUANTLUX

This policy explains how we apply Know Your Customer (KYC), Anti-Money Laundering (AML) and, where applicable, Counter-Terrorism Financing (CTF) procedures on the QUANTLUX platform, in accordance with the rules applicable in Australia, including the AML/CTF Act 2006.

1. Introduction

KYC and AML procedures protect the platform and its users against fraud, false identities and illicit funds. Verification is applied before certain functions are enabled.

2. What is KYC

It is the process of identifying the customer and checking the truthfulness of their data: who they are, that the documents presented are valid, and that the information matches the declared activity.

3. What is AML

It is the set of measures to prevent money laundering: assessing each customer's risk, monitoring operations and detecting unusual patterns that may be reported to the competent authorities.

4. Why identity verification is required

• Preventing fraud and identity theft.
• Protecting your account against third parties.
• Meeting applicable legal requirements.
• Reducing financial and operational risks.

5. Required documents

For standard verification we request an official photo ID (passport, driver's licence or proof of age card) and a recent proof of address. In some cases a liveness check (selfie with gesture) or documentation of the source of funds may be required.

6. Verification process

1. Account registration with basic personal data.
2. Upload of documents and complementary data.
3. Automated screening against watchlists and document validation.
4. Manual review where the system requires it.
5. Confirmation of the outcome by email.

7. Enhanced due diligence

For higher-risk profiles we apply Enhanced Due Diligence: additional sources of income, detailed origin of funds and approval by a second responsible officer before limits are increased.

8. Verification time frames

Automated review is immediate; most verifications are completed within 24–48 business hours. Cases requiring manual review or additional documentation may take longer, and you will be kept informed of the status.

9. Reasons for rejection

A verification may be declined or suspended for expired or unreadable documents, mismatching data, suspected forgery, refusal to provide requested information, or matches on sanctions lists.

10. Transaction monitoring

Operations are monitored continuously. In response to unusual activity we may apply additional checks, request information or, where appropriate, temporarily limit specific functions.

11. User responsibility

You must provide true, complete and up-to-date data. Providing false information may lead to account suspension and to any reporting required by the rules.

12. Storage and protection of data

KYC documentation is retained for the legally required periods, protected with the measures described in the Privacy Policy, with access restricted to authorised staff.

13. Data sharing

Verification data may be shared with specialised KYC providers, technology providers, related companies and competent authorities where a legal obligation exists.

14. Compliance

We apply these policies in accordance with the anti-money laundering and counter-terrorism financing rules in force in Australia and in the other jurisdictions where the platform operates.

15. Contact

For KYC/AML questions write to [email protected]. You can also consult the security page to learn how we protect your account.